Last updated October 2, 2026
Privacy Policy
1. Who we are
ARK Studio Productions LLC ("ARK," "we," "our" or "us") is a marketing company based in Fort Worth, Texas. This policy explains what information we collect when you visit our website, contact us or work with us, how we use it, and the choices you have.
2. Information we collect
- Contact information: your name, email address, phone number and business address.
- Business information: your business name and what you tell us about your marketing, projects or goals.
- Communication records: messages you send us through our website form, email, phone calls and text messages.
- Client account access: if you become a client, we may receive access to accounts you use for your business, such as social media, advertising, website and analytics accounts, so we can do the work you hire us for.
- Website usage: basic technical information such as your browser, device and the pages you visit, collected through cookies and similar technologies (see section 7).
3. How we use your information
- To respond to your inquiry and set up a time to meet.
- To plan, produce and deliver the work you hire us for, including shoots, posts, ads, websites and reports.
- To send scheduling reminders, shoot details, project updates, invoices and deliverables.
- To send text messages for missed calls, customer service and appointment reminders, only if you have given explicit consent.
- To improve our website and services.
4. How we share information, and text messages
We do not sell, rent or trade your personal information. We share it only with service providers that help us run our business, such as website hosting, email, scheduling, customer relationship management, payment processing, and software tools (including AI tools) that help us prepare content and reports. These providers may use your information only to provide their services to us. We may also disclose information when the law requires it.
Text messages: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You opt in to our text messages by checking the consent box on our website contact form or by calling our business phone number.
5. How long we keep information
We keep information for as long as we need it to respond to you, provide our services, keep business records and meet legal requirements. After that, we delete it or remove anything that identifies you.
6. Data security
We use industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. No method of sending or storing information over the internet is completely secure, so we cannot guarantee absolute security.
7. Cookies and similar technologies
Our website may use cookies and similar technologies to keep it working, understand how visitors use it and see where our audience comes from. You can block or delete cookies in your browser settings. Our website also loads fonts and code from third-party providers, such as Google Fonts, which may receive basic technical information like your IP address when your browser requests them.
8. Your choices and rights
You can ask us to show you, correct or delete the personal information we hold about you by emailing contact@arkstudio.productions. Depending on where you live, you may have additional rights under privacy laws, including the Texas Data Privacy and Security Act. We will respond within the time the law requires.
Text messages: if you have opted in, you can opt out at any time by replying STOP to any message. Reply HELP for help.
9. Children
Our website and services are not intended for anyone under 18, and we do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
11. Contact us
ARK Studio Productions LLC
131 E Exchange Ave, Ste 230
Fort Worth, TX 76164
contact@arkstudio.productions
817-572-8177
